A. Fine Blog

Allison Fine Writes About Social Media and Social Change

Glasspockets is a Start for Transparency

Posted by Allison Fine on February 12, 2010

The Foundation Center announced a new effort called Glasspockets last week. The name comes from Russell Leffingwell, Chair of the Carnegie Corporation in 1952, “We think that the foundation shoudl have glass pockets.”

The site dives deep into the internal processes, rules and procedures of ten of the largest foundations in the country: Carnegie, Ford, Gates, Hewlett, Irvine, Kellogg, MacArthur, Packard, Moore and Silicon Valley Community Foundation.

Each foundation has a page on the site. On each page is a long list of criteria intended to add up to transparency and accountability. The list includes governance policies, hr procedures, financial information, performance measurement and communications channel. Each broad category is broken down into sub parts. For instance, here is the portion of the page for the Carnegie Corporation dedicated to governance:

The magnifying glasses indicates that those data are available. [Personal Peeve Alert: clicking on a magnifying glass downloads a document. I'd much rather have a pop up window rather than these PDFs now sitting on my desktop.]
No complaints here about foundations sharing more information about how they operate. However (you kinda knew a “However” was coming, didn’t you?) I wouldn’t call it Transparency 2.0 as the site claims. This is Transparency 1.0, and again, it’s a good thing, however, it just scratches the tip of what transparency in philanthropy could be.
There has been a lot of discussion of transparency and philanthropy over the past six months. I’ve written about it from the nonprofit perspective, Lucy and Elizabeth Miller have from the philanthropic side. And each one of us have urged institutions to think of transparency as a value not a process or a tool.
Standing behind a glass wall isn’t transparency. Taking the wall down, whatever it’s made of, is what we’re aiming for. In our book, The Networked Nonprofit, Beth and I call this acting more like sponges – the natural kind, that are anchored to the ocean floor but open themselves to a huge amount of water and nutrients rushing through. As Michael Hamill Remaley writes on the Public Policy Communicators blog, “But until foundations are willing to simply open themselves up publicly to examination and critique, they will never truly be understood or accepted as leaders in social change.”
Yes, it’s good to know how the Ford Foundation compensates its executive staff and I certainly don’t want to go back to not knowing. But Transparency 2.0 means that the foundation’s program officers, not just its communications staff, was on Twitter discussing what they were learning, what they were planning, and their struggles. Here’s my advice to the Foundation Center. Keep going wiht this area of the site, but call it Transparency 1.0 (I didn’t say they would do it, just what my advice would be!) Then create another area of the site called Transparency 2,0 with examples of Foundations like the Case Foundation using social media to really engage with world.  H and maybe we shouldn’t expect the largest, most visible foundations to get there first, but we can start to define what we hope, ultimately, philanthropic transparency will look and feel like. We’re inching our way there.
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10 Responses to “Glasspockets is a Start for Transparency”

  1. Agreed Allison and yes we do not want to go back in time. Glass pockets via the Foundation Center is a terrific first step and objectivity via the FC is an important and appropriate venue.

    However, clearly Transparency 2.0 will take time … what I worry about is how long? Will we need to label it 3.0 by the time it ‘really’ hits.

    It is clear the generational shift in social media ‘adoption’ at the program level is happening s l o w l y but looking for openness in programmatic thinking? That is going to be a tough hurdle. Sadly I think we’re still up against the ‘being visible in text’ issue. Still I’m hopeful nonetheless.

    Thanks for this post and all the excellent thoughts you share with us all.

  2. The most instructive thing about the site to me is that there is no button to “add my foundation to glass pockets.” That would mean true disruptors in the foundation world could set the tone for everyone else and a much broader range of foundations could participate beyond just the few per month the foundation center’s communications staff can process. This is one area where Guidestar really got it right with their nonprofit profiles joined with the 990 data… an NPO can add their information to guidestar just by going through their automated process.

    As you point out, the site can be viewed as a product of the foundation communications team. These are the folks that want to control, shape and deliver a pre-determined message. Not a view of the “reality” inside these institutions. Not sure it is credible to have them as the arbiter of transparency.

  3. I’ve got some questions about Transparency 2.0.

    1. What are the barriers to an organization becoming a Transparency 2.0 organization?

    2. How much tolerance will stakeholders–the public, media, grant providers, governmental agencies–grant for performance imperfections visible through transparency? A standard of “perfection” seems idealistic and necessary to keep us pursuing improvement, but in practice, it’s rarely if ever a possibility.

    3. What should be the boundaries, if any, of transparency?

    4. Qui bono? Are there any drawbacks or perks to transparency? For whom? Under what conditions?

    5. Who gets to decide how much transparency is “enough transparency”? Who gets to enforce it?

    6. How transparent will we require the transparency advocates to be about their agendas?

    7. Does transparency 2.0 have to be an all or nothing proposition? If yes, why? If not, what are other potential ways of working?

    8. Are there any foreseeable drawbacks to promoting transparency 2.0 at this time(e.g., a boomerang effect,a backlash, reactance)?

    9. Should ALL organizations (nonprofits, foundations, for profits, government agencies, etc.) aim for transparency? If so, why? If not, what are the criteria separating the “should-be’s” from the “should not be’s”?

    10. What is the (ideal)relationship between transparency and freedom/self-determination/choice?

    11. What are the political and economic implications of transparency?

    I appreciate the post and hope to consider carefully what a Transparency 2.0 world–with all its implications–should and may look like.

  4. Allison,

    Thanks for helping us spread the word about our new Glasspockets web site! I just wanted to alert your readers that we have now added a submission form so foundations can post their own information because as David suggests, we don’t want to limit participation to just those that we have the capacity to review ourselves. We had originally hoped to have this ready at launch, but needed to do some fine tuning, and it is now up and running at: http://www.glasspockets.org/inside/whgp/submit_form.html, so let the disruption begin.

    -Janet Camarena

    • This is terrific news, Janet, thanks so much for sharing it! Please keep me posted on how thing are unfolding.

      Allison

    • That is really encouraging to hear that it was part of the original design & launch plan. Looks great!

      You now have two items of the Transparency 2.0 holy trinity: Data In & Data Aggregation. The last one is Data Out… make the data available to others to remix.

  5. [...] Glasspockets is a Start for Transparency « A. Fine Blog Allison Fine: "Standing behind a glass wall isn’t transparency. Taking the wall down, whatever it’s made of, is what we’re aiming for." (tags: transparency foundations philanthropy) [...]

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